Privacy Policy

Raise awareness and promote privacy and data protection best practices.

#PrivacyAware

AROSOFT TECHNOLOGY S.L is committed to protecting the privacy of the users of our Website and services. This Privacy Policy explains our practices regarding the use of personal data collected and processed through our website and services, and the personal data that you may provide us in any communication with us.

Before using the Service or submitting any personal information to AROSOFT TECHNOLOGY S.L, please review this Privacy Policy carefully and contact us if you have any questions. By using the Service, you agree to the practices described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not access the Site or otherwise use the Service.

The Service is directed towards our customers and potential customers. It should not be used for personal, family, or household purposes. We treat all personal information covered by this Privacy Policy as pertaining to individuals acting as business representatives, rather than in their personal capacity.

• Data Controller
  

The entity responsible for your data is AROSOFT TECHNOLOGY S.L, with a registered office in Urb. Andasol N-340, KM. 189, Centro de Negocios Andasol, Of. 13 C.P. 29604, Marbella, Spain. All communications regarding the processing of your personal data shall be directed to our Data Protection Responsible at info@arosofttechnology.com.

• Data collected, legal basis, purposes, and retention period

By means of the following table, we inform you which data AROSOFT TECHNOLOGY S.L collects about you, as well as the legal basis by which it will be legitimized to process such data, the purpose of processing, and retention periods.

Data Collected, Legal basis, Purpose Retention, Period Contact data: when you fill in the “Contact us” form, we will collect your name and surname, email, and message content. Legitimate interest to resolve any questions and provide you with adequate service. Log Data: Information that your browser automatically sends whenever you visit the Site. Log Data includes your Internet Protocol address, browser type and settings, the date and time of your request, and how you interacted with the Site. Cookies Data: Please see the “Cookies” section below to learn more about how we use cookies. Device Data: Includes name of the device, operating system, and browser you are using. Information collected may depend on the type of device you use and its settings. Location Data: We derive a rough estimate of your location from your IP address. Email Open/Click Data: We use pixels in our email campaigns that allow us to collect your email and IP address as well as the date and time you open an email or click on any links in the email. Communications: contact you and answer any query or question you may have about our services. During the time necessary to answer the question. Newsletter data: if you consent to receive newsletter communications, we will collect your email address.

This data will be used for as long as you remain subscribed to our commercial communications. If You choose to unsubscribe, all your personal data collected for this function will be deleted, without prejudice to the blocking for 5 years to address possible liabilities. Legitimate interest to schedule the meeting you request us and get in touch with the user. Contact us: to schedule the meeting between you and a member of our team and answer any query you may have. During the time necessary for the purpose, we process the data for and any additional period provided for by the applicable law.

In some circumstances, we may process your personal data indicated in the table above in order to comply with legal or regulatory obligations that AROSOFT TECHNOLOGY S.L is subject to.

1. Anonymized data
   

Communication of data to third parties and international transfers

We will process your personal data with strict confidentiality in accordance with applicable law. However, we will give access to the personal or other data you provide to us to third-party service providers under contracts with us for the provision of services in favor of the company. AROSOFT TECHNOLOGY S.L will ensure that your personal data will be kept strictly confidential and will not be transmitted to a third party, subject to the provisions and agreements therein. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our external service providers to use your personal data for their own purposes and only allow them to process your personal data for specific purposes and in accordance with our instructions.

Nonetheless, we may disclose data as follows:

We may share business opportunities (professional contact information) with our business partners/partners or companies within our group of companies. We may share your data with companies part of AROSOFT TECHNOLOGY S.L group of companies. We can make your personal data available to any company interested in buying or selling the Company or a part of our business and, consequently, give access to any national or international auditors to carry out their “due diligence,” provided that such processing is essential for the successful completion of the business transaction. As indicated in article 21 of the Spanish Privacy Law 3/2018 (Ley Orgánica de Protección de Datos y Garantías de Derechos Digitales 3/2018), if the transaction is not completed, the receiving entity will immediately delete your data. We may share the data with competent judicial and administrative authorities, in order to comply with a legal obligation we are subject to. We also have pages on social media sites like Instagram and LinkedIn (“Social Media Pages”). When you interact with our Social Media Pages, we will collect personal information that you elect to provide to us, such as your contact details. In addition, the companies that host our Social Media Pages may provide us with aggregate information and analytics regarding the use of our Social Media Pages.

Internet Activity Data: When you visit, use, and interact with the Service, we may receive certain information about your visit, use, or interactions. For example, we may monitor the number of people that visit the Service, peak hours of visits, which page(s) are visited, the domains our visitors come from (e.g., google.com, yahoo.com, etc.), and which browsers people use to access the Service (e.g., Chrome, Firefox, Microsoft Internet Explorer, etc.), broad geographical information, and navigation pattern.

Analytics: We use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help us analyze how users use the Site and enhance your experience when you use the Site. For more information on how Google uses this information, click here.

• Security and confidentiality
  

AROSOFT TECHNOLOGY S.L undertakes to adopt the necessary technical and organizational measures in accordance with current regulations in order to ensure the security of personal data and to prevent accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or unauthorized communication or access to such personal data. Personal data will be treated as confidential by the data controller, who undertakes to inform and ensure by means of a legal or contractual obligation that such confidentiality is respected by its employees, associates, and any person to whom it makes the information accessible.

In certain circumstances, we may share the categories of personal information described above without further notice to you, unless required by the law, with the following categories of third parties:

Vendors and Service Providers: To assist us in meeting business operations needs and to perform certain services and functions, we may share personal information with vendors and service providers, including providers of hosting services, cloud services, and other information technology services providers, email communication software and email newsletter services, advertising and marketing services, payment processors, customer relationship management and customer support services, and analytics services. Pursuant to our instructions, these parties will access, process, or store personal information in the course of performing their duties to us. Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to: (i) comply with a legal obligation, including to meet national security or law enforcement requirements (ii) protect and defend our rights or property (iii) prevent fraud (iv) act in urgent circumstances to protect the personal safety of users of the Service, or the public (v) protect against legal liability.

• Data protection rights

You may exercise the rights of access, rectification, erasure, opposition, and, if applicable, to limit the processing and portability of data, and withdrawal of consent, by sending an email to info@arosofttechnology.com, with the reference “GDPR” and the content of your request. In cases where representation is admitted, it will also be necessary the identification by the same means of the person representing you, as well as the document proving the representation.

Likewise, you may submit a complaint to a supervisory authority, and in particular, to the Spanish Data Protection Agency (www.aepd.es) if you consider that the rights set out above in this Privacy Policy are violated or if you consider that the processing of your personal data infringes the applicable regulations. We do, however, request you to first contact us to deal with any complaint.

Where provided for by law and subject to any applicable exceptions, you may have the right:

To know the categories of personal information that AROSOFT TECHNOLOGY S.L has collected about you, the business purpose for collecting your personal information, and the categories of sources from which the personal information was collected; To access the specific pieces of personal information that AROSOFT TECHNOLOGY S.L has collected about you; To know whether AROSOFT TECHNOLOGY S.L has disclosed your personal information for business purposes, the categories of personal information so disclosed, and the categories of third parties to whom we have disclosed your personal information; To have AROSOFT TECHNOLOGY S.L, under certain circumstances, delete your personal information; To instruct businesses that sell personal information to stop doing so – AROSOFT TECHNOLOGY S.L, however, does not sell personal information; and To be free from discrimination related to the exercise of these rights. If you would like to exercise any or all of these rights, you may do so by contacting us. After we receive your request, we may request additional information from you to verify your identity. Your authorized agent may submit requests in the same manner, although we may require the agent to present signed written permission to act on your behalf, and you may also be required to independently verify your identity with us and confirm that you have provided the agent permission to submit the request.

• Commercial communications

If you subscribe to our newsletter, you will receive electronic commercial communications in accordance with applicable law, including alerts, notifications, newsletters, offers, and promotions about our services. If you do not wish to receive information related to AROSOFT TECHNOLOGY S.L services, you may unsubscribe from any of our “Unsubscribe” communications or let us know by sending a notification to info@arosofttechnology.com.

• Changes in the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes or updates to the Privacy Policy will be explicitly notified to you through a notice on the Website, along with the updated version of the Privacy Policy.

• CONTACT US

If you have any questions about our Privacy Policy or information practices, please feel free to contact us by sending an email to info@arosofttechnology.com.